Terms and Conditions of Use
Below is our Terms and Conditions and subject to change without notice.
© Promitech 1999-2012
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By using our web hosting services, you agree to comply with our policies. You are expected to use the Internet with respect, courtesy, and
responsibility, giving due regard to the rights of other Internet users.
We expect you to have a basic knowledge of how the Internet functions, the types of uses which are generally acceptable, and the types of uses
which are to be avoided. Common sense is the best guide as to what is considered acceptable use.
The following are unacceptable uses: Illegality in any form, including but not limited to activities such as unauthorized distribution or copying of
copyrighted software, violation of U.S. export restrictions, harassment, fraud, trafficking in obscene material, drug dealing, and other illegal
Our Mailing Address is 350 State St. Suite 105 West Branch, Michigan 48661
Dedicated, Co-located and Hosting services require a 30 day cancellation notice unless otherwise stipulated in a separate contract.
Cancellation of Service – Written 30 Day Notice Required This agreement is established on a month to month basis. The Customer must cancel
with written 30 day notice sent to the address of Promitech listed in this agreement. Once we receive your cancellation notice unless otherwise
requested we will at our discretion delete the account immediately.
The Customer agrees that Promitech has the right to delete all data, files, or other information that is stored on Promitech's servers on behalf of
the Customer, if the account is canceled, for any reason, by either the Customer or Promitech.
Domain Name Transfers Domains registered to Promitech Technologies as Proxy for your use require a 25.00 transfer out fee to switch Registrars.
Refund policy of Fees All setup fees (if applicable) and billed monthly, semi annually and yearly fees are non-refundable.
Interpretation The provisions of this Policy are intended as guidelines and are not meant to be exhaustive. Generally, conduct that violates law,
regulation, or the accepted norms of the Internet community, whether or not expressly mentioned in this Policy, is prohibited.
Promitech Technologies reserves the right at all times to prohibit activities that damage its commercial reputation and goodwill.
Illegal Use: Promitech Technologies servers may be used only for lawful purposes. Transmission, distribution or storage of any material in
violation of any applicable law or regulation is prohibited. This includes, without limitation, material protected by copyright, trademark, trade
secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal
threat, or violates export control laws. Examples of non-acceptable content or links: "Pirated software", "Hackers programs or archives", "Warez
Sites", "Irc Bots", "Mp3".
Promitech Technologies further reserves the right to suspend or terminate service to any websites affiliated with known or suspected terrorist
organizations at our discretion.
Promitech reserves the right to delete any page it deems unacceptable for any reason without prior notice. We will be the sole arbiters as to
what constitutes a violation of this provision. Under no circumstances is Promitech or its employees responsible for domain name renewal or
expiration of your domain name if your domain name expires with another company or was registered with another company.
System and Network Security Violations of system or network security are prohibited, and may result in criminal and civil liability. Examples
include, but are not limited to the following: unauthorized access, use, probe, or scan of a systems security or authentication measures, data or
traffic. Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to
overload a system and broadcast attacks. Forging of any TCP-IP packet header or any part of the header information in an e-mail or a newsgroup
posting. It is a violation for anyone who, including but not limited to, employs posts or programs which consume excessive CPU time or storage
space, permits the use of mail services, mail forwarding capabilities, POP accounts, or auto responders other than for their own account; or
resale of access to CGI scripts installed on our servers.
Tortuous Conduct: No one shall post defamatory, scandalous, or private information about a person without their consent, intentionally inflicting
emotional distress, or violating trademarks, copyrights, or other intellectual property rights.
Spamming: Sending unsolicited mail messages, including, without limitation, commercial advertising and informational announcements, is
expressly prohibited. A user shall not use another site's mail server to relay mail without the express permission of the site or distributing,
advertising or promoting software or services that have the primary purpose of encouraging or facilitating unsolicited commercial E-mail or spam.
It is contrary to Promitech Technologies policy for customers to use our servers to effect or participate in any of the following activities: To post
to any Usenet or other newsgroup, forum, e-mail mailing list or other similar group or list articles which are off-topic according to the charter or
other owner-published FAQ or description of the group or list; to send unsolicited mass e-mailings, if such unsolicited e-mailings provoke
complaints from the recipients; To engage in any of the foregoing activities using the service of another provider, but channeling such activities
through a Promitech Technologies provided server, or using a Promitech Technologies provided server as a mail drop for responses; To falsify user
information provided to Promitech Technologies or to other users of the service in connection with use of a Promitech Technologies service.
When Promitech Technologies becomes aware of an alleged violation of its Acceptable Use Policy, Promitech Technologies will initiate an
investigation (within 24-48 hours). During the investigation Promitech Technologies may restrict Customer's access in order to prevent further
possible unauthorized activity. If the Customer is found in violation of our SPAM policy, Promitech may, at its sole discretion, restrict, suspend, or
terminate Customer's account and/or pursue other civil remedies. Also, Promitech Inc. reserves the right to pursue civil remedies for any costs
associated with the investigation of a substantiated policy violation. If such violation is a criminal offense, Promitech Technologies will notify the
appropriate law enforcement department of such violation.
Promitech Technologies does not issue service credits for any outages incurred through service disablement resulting from Policy violations.
File Backups: You as the Account Holder are responsible for all backups of files and database structure and data contained within the database.
Backup tools are provided for you to use, they are located in your control panel. Databases should be exported with structure and data files
included. File restoration by Promitech Technologies is limited to the time frame in witch the old file is overwritten by new files in this case the
older file is gone. If it is determined that a backup can be restored there is a $100.00 charge for the restoration of said files.
We also for a fee provide backup service. Where we will backup all files and or databases to a cd disc, on a time based schedule or when
requested we can either keep these here in a fire safe or send them to you. Never will Promitech Technologies guarantee that the files are
flawless. We will to the best of our ability verify the backed up files. The Customer shall be held liable for any and all costs incurred by
Promitech Inc. as a result of the customer's violation of these terms and conditions. This is including, but is not limited to, attorney fees and
costs resulting from Postmaster responses to complaints from and the cleanup of unsolicited commercial mailings and/or unauthorized bulk
mailings and/or news server violations. First violations will result in a Cleanup Fee of $250 and the customer's account will be reviewed for
possible immediate termination. Each subsequent violation thereafter will result in Cleanup Fee of $500 and immediate termination of the
The Customer who violates this policy agrees to also pay Investigation Fees of no more than $125 per hour that Promitech Inc. personnel must
spend to investigate any violations. Modification Promitech Technologies reserves the right to add, delete, or modify any provision of this Policy
at any time without notice.
Reporting Network Abuse: Any party seeking to report any violations Promitech Technologies policy may contact via e-mail or phone.
Promitech Technologies CUSTOMER SERVICE AGREEMENT This is an agreement between you and Promitech Technologies regarding your use of
Promitech Technologies computer, interactive information, communication and server management service. This Agreement governs the terms
and conditions under which Promitech Technologies makes the services offered by Promitech Technologies available to individual consumers
through a personal computer or similar access, or to individual consumers or small businesses in connection with the " Promitech Technologies "
web hosting or similar services.
Under this Agreement, you must comply with Promitech Technologies then current "Acceptable Use Policy," as updated from time to time without
notice by Promitech Technologies.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY.
1. Promitech Technologies will host an account for you, the purchaser (hereafter referred to as the Account Holder), for the Account Holder's
chosen domain name, for the period of time (the Term) corresponding with the payment plan chosen by the Account Holder. This contract will be
automatically renewed at the end of the Term and each successive renewal term, unless terminated. We require notification of non-renewal with
at least 30 days notice but not more than 60 days prior to the renewal date. If you do not provide this notice, you will be charged for the next
terms rate. There are no refunds on a la carte services, dedicated servers or server collocation or shared hosting accounts.
2. Promitech Technologies services are provided on an as is, as available basis without warranties of any kind, either express or implied,
including, but not limited to, warranties of merchantability, fitness for a particular purpose or non-infringement. Promitech Technologies
expressly disclaims any representation or warranty that the Promitech Technologies services will be error-free, secure or uninterrupted. No oral
advice or written information given by Promitech Technologies, its employees, licensors of the like, will create a warranty; nor may you rely on
any such information or advice. The terms of this Section will survive any termination of this Agreement.
3. The Virtual Web Server Internet account and/or related electronic services can only be used for legal purposes under all applicable
international, federal, provincial, and municipal laws. Further, the Account Holder agrees not to store, transmit, link to, advertise or make
available any images containing pornography, graphic violence or death. Violations of these or any other provisions of this Agreement may result
in termination of the services provided by Promitech Technologies, with or without the grant of a notice or cure period, such notice or cure
period to be granted at the sole discretion of Promitech Technologies based upon the severity of the violation. Promitech Technologies reserves
the right to refuse service if any of the content within, or any links from, the Account Holder's website is deemed illegal, misleading, or obscene,
or is otherwise in breach of Promitech Technologies then current Acceptable Use Policy, in the sole and absolute opinion of Promitech
Technologies. Not withstanding anything in this Agreement, the content of the Account Holder's website is the sole responsibility of the Account
Holder. The Account Holder agrees to indemnify and hold harmless Promitech Technologies from any and all claims, losses, damages, liabilities,
judgments, or settlements, including reasonable attorney's fees, costs, and other expenses incurred by Promitech Technologies, (collectively,
Claims) related to or in connection with the content of the Account Holder's website. The terms of this Section will survive any termination of this
4. Account Holder acknowledges that the nature of the service furnished and the initial rates and charges have been communicated to the
Account Holder. Account Holder is aware that Promitech Inc. reserves the right to change the specified rates and charges from time to time.
5. The Account Holder agrees to follow generally accepted rules of "Etiquette" when sending e-mail messages or posting to newsgroups. Account
Holder is responsible for security of its password. Promitech Technologies will not change passwords to any account without proof of
identification, which is satisfactory to Promitech Technologies, which may include written authorization with signature. In the event of any
partnership break-up, divorce or other legal problems that includes Account Holder, Account Holder understands that Promitech Technologies will
remain neutral and may put the account on hold until the situation has been resolved. Under no circumstances will Promitech Technologies be
liable for any losses incurred by Account Holder during this time of determination of ownership, or otherwise. The Account Holder agrees to
indemnify and hold harmless Promitech Technologies from any and all Claims arising from such ownership disputes. The terms of this Section will
survive any termination of this Agreement.
6. The Account Holder agrees not to harm Promitech Technologies, its reputation, computer systems, programming and/or other persons using
Promitech Technologies services. Promitech Technologies reserves the right to select the server for Account Holder's website for best
performance. The Account Holder understands that the services provided by Promitech Technologies are provided on a shared server. This means
that one website cannot be permitted to overwhelm the server with heavy CPU usage, for example from the use of highly active CGI scripts or
chat scripts. If the Account Holder's website overwhelms the server and causes complaints from other users, the Account Holder has outgrown the
realm of shared servers, and will need to relocate it's website. Promitech Technologies will refund any unused portion of prepaid services. If the
Account Holder refuses to comply with this Section, then Promitech Technologies has the right to terminate the services provided to the Account
Holder without any refunds of the unused portion prepaid by the Account Holder. The Account Holder agrees to indemnify and hold harmless
Promitech Technologies and any other Account Holder from any and all Claims resulting from the Account Holder's use of the services provided by
Promitech Technologies The terms of this Section will survive any termination of this Agreement.
7. The Account Holder's rights and privileges under this Agreement cannot be sold or transferred without the prior written consent of Promitech
8. If the Account Holder sells or resells advertising or web space to a third party then the Account Holder will be responsible for the contents of
that advertising and the actions of that third party. Promitech Technologies has the absolute right to reject any advertising or other third party
content that is illegal, offensive or otherwise in breach of the then current Promitech Technologies Acceptable Use Policy. The e-mail distribution
by the Account Holder of "SPAM", "JUNK MAIL", or "UNSOLICITED COMMERCIAL E-MAIL", is expressly prohibited. If the Account Holder refuses to
remove any advertising or other third party content deemed objectionable by Promitech Technologies, Promitech Technologies may terminate
the services being provided to the Account Holder.
9. Promitech Technologies will use its best efforts to maintain a full time Internet presence for the Account Holder. The Account Holder hereby
acknowledges that the network may, at various time intervals, be down due, but not restricted to, utility interruption, equipment failure, natural
disaster, acts of God, or human error. In no event shall Promitech Technologies be liable to the Account Holder for any damages resulting from or
related to any failure or delay of Promitech Technologies in providing access to the Internet under this Agreement. In no event shall Promitech
Technologies be liable to the Account Holder for any indirect, special or consequential damages or lost profits arising out of or related to this
Agreement or the performance or breach thereof. The aggregate, total liability of Promitech Technologies under this Agreement, if any, shall in
no event or circumstance exceed the total amount actually paid by the Account Holder hereunder. The terms of this Section will survive any
termination of this Agreement.
10. This Agreement applies to all accounts, sub-accounts, and alternative account names associated with your principal account. The Account
Holder is responsible for the use of each account, whether used under any name or by any person, and for ensuring full compliance with this
Agreement by all users of that account. A Promitech Technologies account may not be transferred without prior written approval from Promitech
Technologies. The Account Holder is responsible for maintaining the confidentiality of his/her password. In the event of a breach of security
through the Account Holder's account, the Account Holder will be liable for any unauthorized use of the Promitech Technologies services,
including any damages resulting there from, until the Account Holder notifies Promitech Technologies customer service.
11. If Promitech Technologies assigns the Account Holder an Internet Protocol address in connection with the Account Holder's use of the
Promitech Technologies services, the right to use that Internet Protocol address will remain with and belong only to Promitech Technologies, and
the Account Holder will have no right to use that Internet Protocol address except as allowed by Promitech Technologies in its sole and absolute
12. This Agreement constitutes the entire agreement between the Account Holder and Promitech Technologies with respect to the Promitech
Technologies services and supersedes all prior agreements between the Account Holder and Promitech Technologies. Promitech Technologies
failure to enforce any provision of this Agreement shall not be construed as a waiver of any provision or right. In the event that a portion of this
Agreement is held unenforceable, the unenforceable portion will be construed in accordance with applicable law as nearly as possible to reflect
the original intentions of the parties, and the remainder of the provisions will remain in full force and effect. The terms of this Section will
survive any termination of this Agreement.
13. The parties shall attempt to resolve all disputes arising out of this Agreement in a spirit of cooperation and with a problem-solving mindset,
without formal proceedings. Any dispute, which cannot be so resolved, shall be subject to binding arbitration upon the written demand of either
party. Arbitration shall take place in Ogemaw County , MI. Should any legal action permissible under this Agreement be instituted to enforce the
terms and conditions of this Agreement, in particular the right to collect money due on unpaid invoices, the prevailing party shall be entitled to
recover reasonable attorney's fees and expenses incurred at both the trial and appellate levels. The terms of this Section will survive any
termination of this Agreement.
14. The Account Holder agrees to indemnify and hold Promitech Technologies harmless from any and all Claims resulting from or connected with
any activities conducted by the Account Holder. The Account Holder and Promitech Technologies will promptly notify the other upon receipt of
any Claim or legal action arising out of activities conducted pursuant to this Agreement. The rights and responsibilities established in this
paragraph will survive any termination of this Agreement.
15. Promitech Technologies may include the Account Holder's name and contact information in directories of Promitech Technologies service
subscribers for the purpose promoting the use of the services by additional potential clients. However, Promitech Technologies is not authorized
to print the Account Holder's name, trademarks or other identifying information in any other advertising or promotional materials without the
prior written consent of the Account Holder.
16. The interpretation and enforcement of this Agreement shall be governed according the laws of the state of Michigan (excluding its choice of
law rules) and the federal laws of United States applicable therein. The Account Holder hereby consents to personal jurisdiction in the federal
and provincial courts of Ogemaw County, Michigan for any action arising out of or relating to the Account Holder's use of the Promitech
Technologies services. The federal and provincial courts of Ogemaw County, Michigan will have exclusive jurisdiction over all such actions. In any
such action, the prevailing party will be entitled to recover all legal expenses incurred in connection with the action, including but not limited to
its costs, both taxable and non-taxable, and reasonable attorney's fees. The terms of this Section will survive any termination of this Agreement.
17. Notices required by this Agreement shall be in writing and shall be delivered either by personal delivery or by mail. If delivered by mail,
notices shall be sent by any express mail service; or by certified or registered mail, return receipt requested; with all postage and charges
prepaid. All notices and other written communications under this Agreement shall be addressed to the individuals in the capacities indicated
below, or as specified by subsequent written notice delivered by the party whose address has changed.
18. Because the Internet is a global communication tool, and we have clients from nearly every country in the world it is difficult to dictate what
is considered "adult material." However, it is not our function to discriminate against those who choose to utilize adult content or adult related
material. This being said, there are still several reasons why Promitech has been forced to create its no adult sites policy for its virtual server
19. Virtual account holders can receive a refund if account is canceled within the initial 30 days after sign up. Reseller account holders can
receive a refund if account is canceled within the initial 7 days after sign up. If the account holder cancels after the time period specified, there
will be no refund given.
20. Promitech Technologies may temporarily deny service or terminate this Agreement upon the failure of Account Holder to pay charges when
they become due. Such termination or denial will not relieve the Account Holder of responsibility for the payment of all accrued charges, plus
reasonable interest and any collection fees.
21. If an account holder's account becomes overdue, the account will be suspended. Interest will accrue on the overdue account at a rate of 5%
per month until the outstanding balance is paid in full.
22. If an account holder charges back for services rendered, a $50.00 charge back fee will be added to the amount charged back by the customer.
23. If an account holder's account is overdue for 90 days, the account will be handed over to an outside collection agency. At that time the
account holder will incur a $50.00 collection fee added to the balance previously due.
24. All accounts are subject to verification by our Billing Department.
25. Terms of Verification: We must be able to verify your account within 24 hours of sign-up. Verification for U.S. citizens can be done by phone.
For foreign account holders documentation can be sent via fax or uploaded through our secure form. If we cannot verify your account within 24
hours, the account will be suspended until verified.
26. Check/Money Order Payments.
A. New accounts utilizing check/money order payment will not be activated until payment is received.
B. Returned checks will incur a $50 worthless check fee.
C. Customers utilizing check/money order payment must have their check or money order payment to us within 10 days of their re-bill date.
Failure to do so will result in account suspension.
D. International customers that wish to utilize the check/money order payment option must pay via International Money Order and payments
must be received within 10 days of their re-bill date. Failure to do so will result in account suspension.
27. Billing Information: All account billing information including email and phone, must be valid at all times for the account to remain active. If
the billing information provided is inaccurate, 24-hour notice is given to update the information before account suspension. If the account holder
is not available by phone (foreign accounts) or no alternate contact email address is given, account will be suspended immediately.
28. You agree that Promitech Technologies may establish limits concerning use of any Promitech, Inc service offered on any Promitech
Technologies web site, including without limitation the maximum number of days that e-mail messages will be retained by any Promitech
Technologies service, the maximum number of e-mail messages that may be sent from or received by an account on any Promitech Technologies
service, the maximum size of an e-mail message that may be sent from or received by an account on any Promitech Technologies service, the
maximum disk space that will be allotted on Promitech Technologies servers on your behalf either cumulatively or for any particular service.
You agree that Promitech Technologies has no responsibility or liability for the deletion, corruption or failure to store any messages or other
content maintained or transmitted by any Promitech Technologies service.
You acknowledge that the features, parameters (for example, the amount of storage available to users) or existence of any Promitech
Technologies service may change at any time. What does Promitech consider "Adult Material?" Any site whose revenue is gained in part or whole
from its adult content.
Photos or videos showing frontal nudity on either men or women for non-scientific or non-artistic purposes. Photos or videos showing graphic
violence, death or dismemberment. Photos or videos showing graphic violence or death. Websites containing information or affiliation of known
or suspected terrorist organizations.
Revenue-generating hyper-links to sites who violate spam policy.
Bandwidth and Resources A virtual server is a shared environment where many servers reside on each particular machine. This being said,
consider that an average "adult site" gets more hits than 100 standard websites. Some of the smaller adult sites get around 5 GB of transfer per
day. With these types of resources being utilized, our servers would be severely slowed if we allowed these high traffic sites to also reside on our
servers. On top of that, we would be forced to raise our prices to pay for the additional bandwidth.
We strive to keep our servers fast and inexpensive, and our bandwidth clear; therefore, adult sites are not an option.
Promitech reserves the right to decide what it considers "adult content", "adult material", "sexually explicit", or "sexually related". Let us know if
you are unsure of the approval of your site before placing an order.